Agent: Direct Loan X2 – Capitec Bank Vacancies
Agent: Direct Loan X2 – Capitec Bank Vacancies
Location: Gauteng, Western Cape
Company: Capitec Bank Ltd
Apply by: March 15
Job Purpose
To respond to telephone and online queries from clients; provide service, fulfill clients’ needs and the granting of Global One (Save, Transact, Insure, Credit), and achieve targets.
Qualifications (Minimum):
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Human Resources or Business Management
Read also: Banker X7 – Capitec Bank Vacancies
Experience:
- This role is deemed to be appropriate for a matriculate without previous experience.
- 1 – 2 years of telemarketing experience, preferably in sales
- Call center experience
- In a sales/credit/fraud environment
- Of (Or) working in a Capitec Bank branch
Also Read: Grade 12 Government Jobs, Apply Now– Post X8
Knowledge:
- Basic calculations
- Understanding of banking or financial principles and the environment
- Basic telesales techniques and methods
- Basic sales principles and techniques
- Basic operational and product knowledge
- Capitec Bank Products and Procedure
Read also: Chief Admin Clerk X8 – Government Vacancies
Skills:
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Attention to Detail
- Analytical Skills
- Selling Skills
- Influencing Skills
- Telephonic / Call skills
Conditions of Employment:
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
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