Capitec Bank: Client Care Agent

Location: Western Cape

Company: Capitec Bank Ltd

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
• To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services

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Requirements

• 1 – 2 years inbound contact centre

• Customer service experience

• Grade 12 National Certificate / Vocational
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Telephonic and call skills
• Attention to Detail
• Willing to work regular shifts or weekends or rotational standbys
• Problem solving skills
• Clear criminal and credit record

Hurry up and apply ASAP before the position is filled.