Customer Services Clerks x5 – ABSA Vacancies
Customer Services Clerks x5 – ABSA Vacancies
Job Purpose:
To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
Location: Gauteng, Eastern Cape, Mpumalanga, North West, Free State
Closing Date: 20 January 2023
Employer: ABSA
Job Description:
Customer Service: Respond efficiently, accurately, and courteously to all customer service matters, complaints, and requests. Support the development and maintenance of processes in the Customer Services Centre: Adhere to all processes in the CMP Customer Services center and identify opportunities to improve Client Servicing processes. Monitor and control risk associated with the Customer:
Read also: Absa learnership 2022/2023
Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements. Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively. Self-development: Owning and being proactive about own training and development.
Qualification:
- Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies (Required)
