Shop Assistant and Cashier X21 – Grade 12 Clicks Vacancies
Shop Assistant and Cashier X21 – Grade 12 Clicks Vacancies
Industry: Wholesale & Retail Trade
Location: Gauteng, Northern Cape, Western Cape
Job Type: Permanent
Employer: Clicks Group
Closing Date: 8 April 2023
Job Purpose
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in-store that leads to a positive customer experience.
Minimum Requirements
- Grade 12
- Maths 50% and English 50% at the Grade 12 level
- Experience in a customer-facing role within a retail/FMCG store operations environment
Read also: Clicks Pharmacist Assistant Learnership Programme
Knowledge in:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Duties and Responsibilities
To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards. To ensure the safe handling of cash at all times. To proactively promote the Clicks’ Clubcard and to enrol new Clubcard members in order to achieve the Clubcard participation targets. To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
To deliver superior customer service by acting as a brand ambassador, being visible and offering friendly and professional service. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
How to submit CV: All the applicants interested in this job should forward their CVs to the email below: [email protected]
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