Shop Assistant and Cashier X30 – Clicks Vacancies
Shop Assistant and Cashier X30 – Clicks Vacancies
JOB DESCRIPTION:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in-store that leads to a positive customer experience.
Location: Job available in all Province
Contract: Permanent
Employer: Clicks Group
Closing Date: 13 January 2023
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MINIMUM REQUIREMENT:
- Must have Grade 12
- Maths 50% and English 50% at the Grade 12 level
EXPERIENCE:
Desirable: experience in a customer-facing role within a retail/FMCG store operations environment
JOB DUTIES:
To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards. To ensure the safe handling of cash at all times. To proactively promote the Clicks’ club card and enroll new members to achieve the club card participation targets. To make customers aware of promotions to positively affect sales and ensure customers “feel good and pay less”.
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To deliver superior customer service by acting as a brand ambassador, being visible, and offering friendly and professional service. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions, and events in order to provide the correct information to customers at all times.
KNOWLEDGE:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
SKILLS:
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
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COMPETENCES
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
How to Apply:
Note that vacant Clicks jobs must be applied on the Clicks jobs portal. Visit the Clicks vacancy site, type in “Shop Assistant” and click on the search bar to display all jobs relating to the searched keyword. The button below will direct you to the Clicks vacancy portal for application.
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