Shoprite Pharmacy Sales Assistant X4
Shoprite Pharmacy Sales Assistant
Closing Date: 18 June 2023
Job Title: Pharmacy Sales Assistant
Job Type: Permanent
Location: Different Locations
Purpose of the Job
To ensure the smooth operation of in-store retail operations, we are seeking a customer-focused, hard-working pharmacy sales assistant. This individual is adaptable, places a premium on customer service, and enjoys interacting with customers. The pharmacy sales assistant is responsible for greeting customers, arranging visual displays, processing customer refunds, etc. You should also be able to identify customers’ needs and suggest products that will best meet those needs.
Job Objectives
- Handling payments and balancing sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- We are processing customer payments using the store’s Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
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Qualifications And Experience
- Grade 12 qualification
- At least 5 months of point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills
- Solid understanding of customer service principles
- Knowledgeable of stock-receiving procedures and merchandising standards
- Computer literate
- Bilingual, preferably fluent in Afrikaans and English
- Engaging and friendly personality
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)
- The ability to work in a fast-paced environment
- Strong organizational and attention to detail skills
- Effective communication skills
- Exceptional customer service skills
