South African Airways: SAA Learnership 2023/24

South African Airways: SAA Learnership 2023/24

Reference Number: SAA230704-1

Job Title: SAA/TETA Skills Development Programme – Cabin Crew

Location: Kempton Park, Gauteng 

Closing Date: 11 July 2023

JOB PURPOSE

The learners will be equipped to provide an excellent quality service to customers in respect of inflight services.  

The learners will be able do assist passengers at all areas of the airport by providing professional customer service.

PRINCIPAL ACCOUNTABILITIES

Must be:

A South African national and holder of a valid South African identity document

Between the ages of 18 and 35 years

Well groomed

Able to work on her/his own without supervision

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MUST HAVE: (Employment Condition)

• No crimal record 
• A weight proportional to height, minimum of 1,61m
• A body mass index of not more than 35, to be maintained throughout the appointment
• Reliable transport (must be able to get to and from work as and when required)

MINIMUM REQUIREMENTS 

Qualifications & Experience

• Matric / Grade 12 
• Able to undergo an extremely intensive training programme, a series of assessments and interviews
• Will attend training as and when required to do so
• Shall undergo a security check, medical examination, psychometric and psychological evaluation

KNOWLEDGE AND SKILLS

• Caring disposition 
• Excellent verbal and written communication skills in English
• Have the ability to swim
• Problem solving and conflict resolution skills
• Excellent time management skills
• Planning and organizing skills
• Listening skills

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ATTRIBUTES

• Strong customer service orientation with ability to deliver consistent, excellent service
• Ability to work well in a team environment
• Passion for serving
• Attention to detail
• Emotional intelligence with a focus on empathy
• Optimistic and adaptability
• Proactive, initiative and enthusiastic
• Ability to manage under pressure
• Trustworthy and reliable
• Effective interpersonal skills