Standard Bank: Universal Banker Vacancies
Universal Banker X5 – Standard Bank Vacancies
Join the team at Standard Bank Vacancies as a Universal Banker X14. Assist personal customers with all their banking needs and provide exceptional service within regulatory guidelines.
Location: South Africa
Employer: Standard Bank
Job Type: Full Time
Closing Date: Open till positions are filled
Job Description
To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.
Minimum Requirements:
- Secondary/High school levels/Matric
- NQF Level 5 FAIS Aligned Qualification
Experience:
- Branch Operations
- 1-2 years Relevant FAIS qualification and experience.
- Previous experience in branch banking or contact centre environment with a good understanding of bank processes, policies, and products.
Read also: Universal Banker – Standard Bank Vacancies
Additional Information
Behavioural Competencies:
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Convincing People
- Technical Competencies
Banking Process & Procedures:
- Client Acceptance & Review
- Application & Submission Verification (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
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